At Oyoqchi, we want you to love every pair of footwear you purchase from us. However, if for any reason you’re not completely satisfied with your purchase, we’ve got you covered with our hassle-free Returns & Exchange policy.

No Questions Asked Policy
We believe in simplicity and transparency. That’s why we offer a no-questions-asked return or exchange policy, ensuring a stress-free shopping experience.

Timeframe
You have up to 7 days from the date of delivery to initiate a return or exchange, provided the product is unused and in original condition.

How to Initiate
Please go to the Return / Exchanges section on our website and follow the steps mentioned there.

Proof of Return
When returning a product, please ensure you obtain a receipt from the courier partner as proof of return. This helps us process your request efficiently.

Exceptions
Products purchased from third-party marketplaces are not eligible for replacement, return, or refund. Kindly contact the respective platform’s support team for assistance.

Sale Items
Items purchased during a sale are not eligible for exchange or return. For any assistance, reach out to us at:
Email: oyoqchi.outlet@gmail.com
Call / WhatsApp: +91 7400192436

Manufacturing Defects
If you receive a product with a manufacturing defect, please inform us within 48 hours of delivery. We will arrange a replacement or full refund once the defective item is picked up.

Condition of Returned Items
The product must be unused, unworn, and returned in its original packaging for a successful return or exchange.

Please note: Shipping charges are non-refundable as they cover delivery and logistics costs.

Oyoqchi – Store Address:
[Shop No. 3, Ground Floor Arihant Building V. P. Road, Prarthna Samaj Girgaon Mumbai – 400004 Maharashtra, India]

Your satisfaction is our priority. If you have any questions or concerns, our team is always happy to help.